The Arganobio Help Center

Discover everything you need to know about our organic sourcing in Morocco and our custom artisan packaging.

Is your argan oil organic and cruelty-free?

Yes, our premium Moroccan argan oil is 100% pure, ethically sourced, and entirely organic. We maintain strict standards to ensure our products are completely cruelty-free.

What quality certifications and regulatory approvals do your products hold?

Our pure argan oil is fully compliant with all European Union cosmetic regulations and holds the highest international standards of safety and purity. We are proud to be certified and registered under:

Registered in the CPNP: Officially uploaded and logged into the European Cosmetic Products Notification Portal, proving full legal authorization for sale across all EU member states.

Ecocert (Organic): Globally recognized certification guaranteeing that our argan oil is 100% truly organic, sustainably harvested, and free of synthetic additives.

ISO 22716 & GMP: Certified compliance with international Good Manufacturing Practices (GMP) for cosmetics, ensuring total quality control from sourcing to bottling.

Authorized by EOF: Fully approved by the National Organization for Medicines (EOF) in Greece for safe distribution.

What are the benefits of using cosmetic argan oil?

Our cosmetic argan oil provides unparalleled nourishment for Body, Hair, and Nails. It is rich in essential fatty acids and antioxidants, which help deep hydrate skin, tame hair frizz, and strengthen weak cuticles.

What makes Arganobio different from other brands?

Beyond our exceptional ISO-certified quality, our argan oil is presented in exquisite wooden boxes meticulously crafted by individuals with disabilities, directly empowering artisans in our community

What is the delivery time for orders?

We prioritize prompt and reliable delivery. Standard shipping typically takes 3 business days depending on your location.

How much does delivery cost?

We are happy to offer completely Free Shipping on all orders, always! There are no minimum order thresholds and no hidden fees at checkout.

Can I track my order?

Yes. As soon as your order is dispatched, we will send an email with your tracking link so you can follow its progress right to your door.

What is the price of a bottle of cosmetic argan oil?

Our premium cosmetic argan oil is priced at 40€ per 30ml bottle, beautifully packaged inside our signature handmade wooden box.

Is the price inclusive of VAT?

Yes, the prices shown on our website are fully inclusive of all applicable taxes.

Do you offer refunds or returns?

Yes, customer satisfaction is our top priority. If you are not entirely happy with your purchase, please contact our support team to initiate a return or refund according to our Return Policy.

Where are your products made and shipped from?

Our premium argan oil is organically produced and sourced from traditional orchards in Morocco, and all customer orders are shipped directly from our warehouse located in Athens, Greece for fast and reliable European delivery.

What payment methods do you accept, and are transactions secure?

We accept all major credit and debit cards (Visa, MasterCard, Maestro) as well as IRIS payments directly from your bank account. To guarantee absolute security, all transactions are processed through the fully encrypted, PCI-DSS compliant epay Paycenter redirect gateway by Piraeus Bank. Your card details are processed directly in the bank’s secure ecosystem and are never visible to or stored by our store.

How is your argan oil extracted?

Our premium cosmetic argan oil is extracted using an meticulous, multi-step process. First, the finest argan fruits are naturally sun-dried and depulped. Local Moroccan artisans then carefully crack the hard inner nuts by hand using traditional stone techniques to reveal the rich, raw kernels inside. Finally, these unroasted kernels are purely cold-pressed without any heat or chemicals. This specialized process preserves the maximum concentration of antioxidants, essential fatty acids, and Vitamin E for your skin and hair.

Do you offer B2B sales or wholesale purchasing options?

Yes, we offer tailored B2B agreements and wholesale pricing structures for corporate clients, premium salons, luxury hotels, and wellness spas. Whether you require retail-ready bottled sets in our signature artisan wooden boxes or bulk quantities for specialized treatments, please contact us directly at [email protected] with your business details to receive our official wholesale catalog.

Is your company open to business partnerships or brand collaborations?

  • Yes, we are always eager to explore meaningful partnerships that align with our core values of premium quality, community empowerment, and sustainability. We welcome inquiries from beauty influencers, retail distributors, eco-friendly lifestyle brands, and corporate gifting programs. If you have an exciting collaboration idea, please email us directly at [email protected] with your proposal, and our corporate development team will review it.

HMAIDOUCH HOUSSINE
Hmaidouch Houssine

Founder & CEO, HMAIDOUCH HOUSSINE.I.K.E


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